“Go right up to that line but don’t cross it,” I say. My client, rehearsing her speech for me, says, “Okay, let me give it another try.”
The line I’m referring to is the invisible but instinctive line between what’s barely comfortable and what’s not when employing theatrics to enhance your delivery.
Don’t let the word theatrics throw you off or cause you to self-select out of reading any further. Presentation theatrics are necessary, they animate you and your content. Theatrics are the energy – voice and body – that you infuse into your delivery. They should produce a delivery that feels a bit exaggerated to you but simply comes off as energetic to your audience.
To achieve that energetic connection with your audiences, here are some tips for your voice, hands and body:
Voice. In a word, modulate. Vary and adjust your speaking pace, volume, pitch. For example, if there is a section of your speech that should sound more conversational, then you can speak at a quicker pace and with a normal tone of voice. If you have a word, phrase or sentence that warrants attention, you will want to slow down, project your voice, and essentially emphasize it orally as you would if you were writing it in boldface font.
Hands. Use them as props in your play. Think Charades. You can literally animate your speech by using gestures that go with your words. For example, to welcome your audience or when talking about “all of us here in this room,” use outstretched arms to make a large, open embrace. If you are talking about something personal or touching or emotional, put your hands to your heart. You can clap (yes!), punch your fist in the air (victory!), offer an exaggerated shrug (who knew?!), put the back of your hand to your forehead (ugh!). Talking with your hands is a-okay.
Body. Unless you are forced to stand behind a podium due to a fixed microphone, you want to use your body also. Nothing distracting (like pacing), but some movement across the floor or stage helps to keep your audience’s attention. For example, if you’re talking about making a change or a move, literally walk a few feet across the floor. Move to get closer to different sides or sections of the room. Take a giant step forward to illustrate progress or a step backward to illustrate a setback. Act out your words.
Regardless of how you animate your speech and which tactics you use, just know that you will be pushing yourself and using your whole body, head to toe. Keep it authentically you, but an exaggerated you. Push it to the point where you feel like you’re putting on a show … because you are.
According to Medina’s work, we remember pictures. He claims that if we hear a piece of information without a picture as visual support, then three days later we’ll remember only 10% of it. However, if we hear a piece of information with a picture to support it, then three days later we’ll remember 65% of it.
Medina also asserts that we remember pictures much better than we remember text, because our brains see words as lots of little pictures, making the reading part less efficient than simply looking at a picture.
The implication for business presentations? Images beat words. Those dense text slides you’re using or seeing might not be providing the “visual support” benefit you were hoping they would have.
Try images – pictures, simple graphics, or even one-word slides. It takes some forethought and advance planning, but your audience will better remember what you were trying to impart.
And, if you spare them the multi-bullet-pointed slides that have become ubiquitous, they are likely to thank you.
Nothing informs the future of business communication more than the need for brevity in meetings and presentations.
In fewer than 500 words, let’s look at the case for brevity and then at how to achieve it. Feel free to read this as a call to action – for yourself, your team and/or your organization!
The Case for Brevity
Clearly, brevity in presentations is a trend. Of the most popular formats, TedTalks, which typically share deep insights and are capped at 18 minutes, are the longest. There are also presentation events like Pechakucha – 20 slides at 20 seconds per slide – which have become almost a club sport in some cities.
In online training, the rage is microlearning – nuggets of material delivered in only 90 seconds or two minutes, consuming very little of the user’s time and attention but delivering something of value.
Audiences are demanding more of these brief formats. It’s not just that attention spans are shrinking – according to research, they’ve always been limited – it’s that the combination of a device and a WiFi connection is a formidable competitor.
Finally, let’s face it, we all crave brevity because we’re tired of wasting time in unnecessarily lengthy meetings and presentations.
How to Achieve Brevity
Brevity isn’t simply about shortening the time by talking and moving through your material faster, it’s about homing in on what’s meaningful about your content and getting to the point sooner, with less mess. It’s about delivering the meat without a lot of side dishes obscuring it. Brevity is efficiency in communication.
So, what does it take to be brief?
You need to plan, prioritize and package your material.
First, life and attention spans are short. Serve dessert first. In your opening, deliver your call to action or the ultimate takeaway of your presentation. Don’t wait until the end.
Second, go modular. Prepare your presentation not as a narrative but in chunks that are linked by transitions. Break down the chunks into big fish and little fish.
Your big fish are your main points, and you state those first. If your presentation is informative, big fish statements will sound like a summary that captures the importance of a section of material. If your presentation is persuasive, your big fish statements will sound like a statement conveying value or benefit for your section(s) of material.
Your little fish are the background information and detail – evidence, if you will – that support your big fish. Little fish are subordinate to big fish and come second.
Delivering a presentation that is front-loaded with information (little fish) can be overwhelming and confusing to your audience. Packaging your information inside of a main point (big fish) and delivering that first helps to set context and foster greater understanding and retention. Information, or too much information, is the enemy of brevity. Be selective and prioritize information based on your audience’s appetite and interests.
Communication is the currency of success, and brevity is the future of individual and organizational effectiveness.
Stories – or anecdotes, examples, case studies – are the absolute best way to illustrate a point, even in a business presentation.
When crafted well, they illustrate and support your messages better than anything else. Stories make an emotional connection to your audience that sticks with them long after you finish talking.
Here are 3 rules of thumb that apply to using stories in your communications:
1. STORIES NEED TO DIRECTLY SUPPORT A POINT. In other words, you may have a favorite story that you love to tell, and that’s great, but it must be constructed in a such a way that it works its way to a “punch line” that reinforces the message point you are trying to support. You can’t assume the audience will make that connection on their own, you have to spell it out and tie it together for them.
2. PREPARATION IS ABSOLUTELY NECESSARY. Rather than simply reminding yourself to tell a certain story during your presentation, you need to map out the story to avoid getting lost in the details while telling it (every story has more details than you have time to share!). I have watched too many speakers derail a perfectly good 15-minute presentation by telling a story that went on and on until – before they knew it – an additional 10 minutes of air time had been consumed.
3. SIMPLE IS MORE EFFECTIVE THAN COMPLICATED. This is true of most communications but certainly true of stories – despite the temptation to “spin a yarn” for your audience. Unless you’re a comedian or a professional storyteller, you’ll want to keep your stories simple.
Keeping them simple means paring down and prioritizing the detail. Think about composing your stories in this 3-3-3 format:
3 sentences describing the situation;
3 sentences revealing the dramatic tension (e.g. something unexpected, complications, competing factors); and
3 sentences outlining the resolution, which should help you tie back – in that punch line kind of a way – to the point you were illustrating.
And finally, be sure to cue your audience when you’re beginning and ending a story. For those in the audience who might not be paying close attention, you have the opportunity to reignite interest with your own appropriate versions of “Once upon a time” and “The end” – those timeless story cues that signal the open and close of something special.
When you prepare for a presentation, can you picture it in your mind’s eye? Do you know the elements of your opening or how you’re going to transition between your main points? Can you see it in your head, or do you need your notes?
A presentation isn’t as much a seamlessly flowing narrative as it is a deliberately well-constructed set of building blocks. For our discussion purposes here, let’s call those building blocks “chunks.” If you can chunk your material, then you have something modular, which is more easily abbreviated if your audience runs out of time and also easier for you to remember and deliver.
So what would the critical chunks of a presentation be and how would you construct them? I’m glad you asked!
First, you’ll need an opening chunk. This might include a question that stimulates the audience’s thoughts and connections to your topic. Or it might include a story that illustrates the importance of your topic. Or it might just be a simple introduction to the topic. Either way, your opening also needs to include a one-sentence focal point, in which you tell the audience what you want them to do (call to action) or to take away (impression, piece of knowledge) by the end.
Next, you’ll need to identify up to three key points. By “up to” I mean one, two or three points – and not three and a half, four or five. Yes, this means you’ll have to prioritize. You’ll be lucky if your audience can remember three, or two, or even one. So if you’re presenting with the intention and hope that your audience will retain what you say, then set a maximum of three key points. Each of your key points then becomes its own chunk, which means that with the opening chunk and up to three more, you have a maximum of four things to remember so far and you’re almost done!
Here are the ingredients of each of your “key point” chunks:
A message statement that captures significance and/or conveys benefit for this section of your material.
Some information points (data, detail, background) that support the message statement and that are prioritized and chosen based on your audience’s needs and interests.
For good measure, and as a springboard to transition to your next chunk, each key point chunk should conclude with a reinforcement of the opening message statement.
Finally, your last chunk is your closing. Closing elements can include a recap of key point message statements; a story that illustrates the importance of your talk; and a circling back to your focal point to ensure that the audience knows what to do or think when they leave the room.
If you have the ability to picture five bullet points in your mind, you can see the chunks too. Try it and let us know how it goes!
I wish I’d had this training 20 years ago. It would have changed my career. I will never do a presentation the same.
I attended one of Jim’s first meetings since his training last week. I couldn’t believe this is the same person! Everyone on the call noticed, especially his greatest critic, our lead subject matter expert. I am truly astounded and so very, very pleased. This is going to be career changing for him.
Thank you so very much for developing a session that really met our specific business challenges. If the session is only effective for one person (but I know for a fact others loved it, and heard someone call it “life changing”), it will have been worth the investment.
Thank you for an effective, inspiring workshop. It exceeded my expectations (which were high, as you came well-recommended). I feel like this is essential training for leaders and professionals.
Beth provided wonderful, impactful examples of being a gracious, empathetic, confident speaker and facilitator.